Customer confidence and satisfaction is our primary priority. We want to build a positive relationship with you, and your satisfaction is very important to us.
Janmabhoomi Group does not guarantee a full refund for the cancellation of its products. If you change your mind after paying for a certain product, Janmabhoomi Group will act only on the policy here within. Janmabhoomi Group will refund or cancel any products according to the following guidelines:
a) In case of any cancellation of order within 3 working days of making the payment and goods has not been shipped, Janmabhoomi Group will ensure 95% refund within 15 working days.
b) If you have made full payment for an order and we are unable to ship the goods for any reason, Janmabhoomi Group will ensure 100% refund within a maximum of 15 working days.
c) If you want to cancel the order and the material already booked for dispatch and shipment is ready at works, Janmabhoomi Group will ensure 75% refund within 15 working days.
d) Once the goods are dispatched from our works, then cancellation of order will not be entertained.
Please understand that we cannot refund shipping or handling costs.
All refund transactions will be handed over by Cheque only; no refund will be processed either by online transfer or paid by cash.
If you don't want to continue using any of Janmabhoomi Group products and wish to cancel the order or have any questions, comments or concerns about our refund and cancellation policy, you may contact us at ‘[email protected]’. Be sure to include your full name, company name, account number and the service you want to be cancelled. Include "CANCEL ORDER" in the subject line. *All refunds and cancellation requests must be made in writing. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email or number given by the billing department of Janmabhoomi Group will act as a proof of the cancellation of service.
We strongly believe that our products will be beneficial to your business. We always strive to make your internet experience more enjoyable and we do our best for the same.
* Janmabhoomi Group reserves the right to modify any provisions of the refund and cancellation policy without any notice at any time.